Responsible Gaming

Fatfruit Casino is committed to encouraging a safe, balanced and informed approach to gambling. Casino games should be treated as entertainment, not as a way to make money or solve financial problems. Responsible gaming means understanding the risks, making decisions within your limits and taking action if gambling becomes difficult to control.

Fatfruit Casino is licensed by the Tobique Gaming Commission (No. 0000064), New Brunswick TGC (0000002), and Comoros AOFA (ALSI-202509073-FI2), and uses TLS encryption to protect player data and transactions.

Gamble for entertainment

Gambling can be enjoyable when it is kept within your personal, financial and time limits. However, every game involves risk, and there is no guaranteed way to win. Outcomes are determined by chance or by the rules of the relevant game. Previous results do not influence future results, and a losing run does not mean that a win is due.

Only gamble with money that you can afford to lose after covering your everyday needs and financial commitments. Gambling should never be funded with money set aside for rent, bills, food, education, medical expenses or other essential costs. It should also not be funded with borrowed money, credit intended for another purpose or money that belongs to someone else.

Decide how much money and time you can afford before you start.
Keep gambling separate from essential household spending.
Accept losses as the cost of entertainment rather than trying to recover them.
Avoid gambling when you are upset, stressed, tired, intoxicated or under the influence of medication that affects your judgement.
Take regular breaks and make time for work, study, family, friends and other interests.
Never assume that a strategy can remove the chance of losing.

It can help to keep a personal record of how often you play and how much you spend. Looking at your activity over time may provide a clearer picture than considering individual wins or losses. If gambling stops feeling like a form of entertainment, pause and review your habits before continuing.

Tools to help you stay in control

Planning in advance is one of the simplest ways to keep gambling within safe boundaries. Where account tools are available, you may be able to use responsible gaming settings to support your plan. These may include spending limits, deposit limits, wagering limits, session reminders, cooling-off periods or account self-exclusion. The options available can depend on the account, product and applicable requirements.

Set a budget

Choose a gambling budget before you play and treat it as a fixed entertainment expense. Do not increase the budget during a session because of a loss or an expectation that a win is about to happen. A budget should be realistic, reviewed regularly and kept separate from money required for essential expenses.

Set time limits

Decide how long you will play and use reminders or an alarm where helpful. Long sessions can make it harder to assess decisions clearly. Stop when your planned time ends, even if you are winning, losing or waiting for a particular result.

Take a break or self-exclude

If you feel that you need distance from gambling, consider taking a temporary break or requesting self-exclusion. Self-exclusion is intended to prevent access for an agreed period and should be treated seriously. During a break or self-exclusion period, do not create another account, use another person’s account or ask someone else to gamble on your behalf.

If you want to discuss available account controls, use the support option provided on the website. Any request may be subject to verification and the applicable account procedures. If you ask for a restriction or closure, avoid making further deposits or placing additional wagers while the request is being processed.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income, occupation or previous experience. It may develop gradually, and a person may not recognise the impact until gambling has affected their finances, relationships, work, study or wellbeing. You do not need to wait for a serious problem before taking a break or seeking support.

Consider pausing and seeking guidance if any of the following statements apply to you:

You spend more time or money gambling than you intended.
You try to win back money you have lost, often described as chasing losses.
You hide, minimise or misrepresent your gambling activity to family, friends or others.
You feel restless, irritable or anxious when you try to reduce or stop gambling.
You borrow money, sell possessions or miss bills to continue gambling.
You cancel plans, neglect responsibilities or lose interest in activities you previously enjoyed.
You gamble to escape stress, loneliness, sadness, anger or other difficult feelings.
You have tried to stop or cut down but have not been able to maintain the change.
Gambling causes conflict, financial pressure or concern among people close to you.
You continue to gamble even though it is affecting your health, work, study or relationships.

These signs do not represent a diagnosis, but they may indicate that extra support would be useful. Talk to someone you trust and consider contacting a qualified counsellor or a recognised gambling support service available in your state or territory. Support can also be helpful for family members and friends who are affected by another person’s gambling.

If gambling has caused immediate financial distress, consider speaking with a qualified financial counsellor about your options. If you feel unsafe, are experiencing a mental health crisis or may harm yourself or another person, seek urgent help through appropriate emergency or crisis services in your area.

Protecting yourself and others

Gambling accounts are intended for the individual account holder. Do not share your login details, payment information or verification documents with another person. Keep passwords private and use appropriate security settings on your devices. If you believe someone else has accessed your account, stop using it and contact the website through the available support channel.

Gambling by minors is not permitted. Parents and guardians should take reasonable steps to prevent children and young people from accessing gambling accounts, devices and payment methods. Use device controls, account security and password protection where appropriate. Do not allow another person to use your account, even if they are legally permitted to gamble.

Be cautious of websites, messages or individuals that claim to guarantee winnings, recover losses or provide a secret betting system. Do not send money or personal information in response to an unsolicited request. No person or service can guarantee a particular gambling outcome.

Your responsibilities

Read the relevant game information and account terms before using a service.
Check that you understand the risks and rules of the activity you choose.
Use only your own funds and keep your payment details secure.
Follow any account, age, identity and location requirements that apply to you.
Use available limits, breaks or self-exclusion settings when they would help you stay in control.
Contact support promptly if you need help with account restrictions or responsible gaming options.
Seek independent professional support if gambling is affecting your wellbeing, finances or relationships.

Responsible gaming information is provided for general guidance and does not replace professional financial, legal, medical or counselling advice. Australian players should consider the laws and requirements that apply in their own state or territory. Fatfruit Casino may update its responsible gaming information and available controls from time to time.